AI business operating platform

Your business has data.
MAHRA turns it into action.

Customer conversations, orders, bookings, sales, CRM, and business intelligence — connected through one AI-powered operating platform.

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MAHRA Dashboard Gadong branch

Morning Brief

07:00

Sales held steady against last week. Two appointments today and one customer worth a follow-up.

Top priority Confirm 3 pending orders before noon.

Priority Queue

4
  • 3 orders awaiting confirmation
  • 1 customer opportunity
  • Stock attention: 2 products
  • 2 appointments today

Business Pulse

live
Sales today BND 1,240
Orders 18
Appointments 2

AI Command Center

What needs my attention today?

Three orders are still unconfirmed and one returning customer has gone quiet for 6 weeks.

Product mockup — illustrative demo data, not platform performance figures.

Product 01 — Customer Automation

Your customers get answers. Your team gets fewer repetitive conversations.

MAHRA handles customer conversations on WhatsApp and Telegram using your business knowledge and your live operational data — product and service questions, order intake, booking requests, customer details. A staff member can take over any conversation at any moment.

  • WhatsApp and Telegram
  • Product and service questions
  • Order intake and booking requests
  • Customer information captured as it is given
  • Human takeover, mid-conversation
WhatsAppNur · customer
Staff takeover available

Simulated conversation.

Product 02 — Owner Assistant

An analyst who already knows your business.

Ask MAHRA about your own operation and get an answer drawn from your orders, bookings, customers and sales — not a general answer about businesses in general.

MAHRA

Answered from your orders, bookings, customers and sales records.

Example answers written for illustration.

Product 03 — Business Insights

Three views of the same intelligence.

Stored 07:00 · Saturday

  • Recent performance Orders tracked close to last week; average basket up slightly.
  • Important changes One product moved below its reorder point.
  • Appointments Two confirmed today, one awaiting a deposit note.
  • Sales observations Weekend intake continues to carry the week.
  • Opportunities Four returning customers asked about a service they haven't booked.

Top priority Confirm the three pending orders before noon.

  • 3 orders require actionPending over 18 hours
  • Quotation expiring FridayNo follow-up recorded
  • Inventory attention: 2 productsBelow reorder point
  • 1 booking without deposit noteTomorrow, 14:30
  • 2 follow-ups dueReturning customers
Sales todayBND 1,240
Orders today18
Appointments2
Active customers146
Open quotations5
Stock attention2

Orders per day, last 7 daysPeak 24

Product mockup — demo data.

Product 04 — Order Management

Orders enter a workflow instead of disappearing into chat.

A customer order arrives structured: what they want, who they are, what it costs. It then moves through a state your team can see, review and report on.

  • Structured order intake
  • Customer information attached to the order
  • Review and confirmation by your team
  • Full order history
  • Operational reporting

Pending

Confirmed

Completed

#ORD-2481 Nur · Gadong 2 items · BND 34.00

Simulated order moving through its workflow.

Product 05 — Bookings & Appointments

A schedule that fills itself from the conversation.

A service catalog customers can ask about, booking requests that arrive with the details you need, and a schedule your team actually works from. Suited to salons, clinics, professional services and workshops — and to any business that runs on appointments.

  • Service catalog
  • Booking requests
  • Appointment schedule
  • Customer information
  • Upcoming appointments
  • Booking intelligence
Today3 confirmed · 1 requested
  • 09:30Consultation · 45 minConfirmed
  • 11:00Treatment · 60 minConfirmed
  • 14:30New request · 30 minRequested
  • 16:00Follow-up · 30 minConfirmed

Product mockup — demo schedule.

Product 06 — Customer Intelligence

Know who your customers are without manually analyzing spreadsheets.

MAHRA reads the history you already have — orders, bookings, conversations — and describes your customers in terms you can act on.

Demo customer records
CustomerSegmentOrdersVerified historical spendSource

Demo records. Spend shown is verified historical spend — MAHRA does not predict lifetime value.

Product 07 — Marketing Campaigns

Reach the right customers — with control.

Build a WhatsApp campaign from a CRM audience rather than a contact dump. MAHRA helps draft the message; you approve it before anything is sent.

  • Consent-aware audiences
  • Segment-based targeting
  • Owner approval before send
  • Recipient list frozen at approval
  • Suppression safeguards

MAHRA drafts. It does not autonomously message your customers.

AudienceReturning · ordered in last 90 days
ConsentOpted-in only · 128 of 214
Suppressed12 recipients · recent contact

MAHRA draft

Awaiting owner approval

Product mockup — nothing is sent from this page.

Product 08 — Quotations & Follow-up

From inquiry to signed work, with the trail intact.

  1. InquiryCaptured from the conversation
  2. QuotationStructured lines and totals
  3. ReviewYour team checks before sending
  4. SendPDF generated and delivered
  5. Follow-upBefore expiry, on schedule
  6. Accept / RejectRecorded either way
  7. Order / BookingConverted, with conversion tracked

AI may help draft. Prices, expiry and lifecycle are controlled by deterministic business logic — not by a language model.

  • Structured quotations
  • PDF generation
  • Expiry handling
  • Scheduled follow-up
  • Conversion tracking

Product 09 — Multi-Branch

One organization. Every branch under control.

Each branch runs its own operation — its own staff, orders, customers and stock — while the organization owner keeps oversight across all of them.

  • Branch-level data isolation
  • Organization-owner oversight
  • Branch-specific staff and permissions
  • Branch-specific orders, customers and stock
  • Aggregate intelligence where appropriate
Organization ownerOversight across branches
GadongStaff 6 · Orders 18
KiulapStaff 4 · Orders 11
SeriaStaff 3 · Orders 7

Branch data stays within its branch.

Product mockup — demo branches.

Product 10 — Ecosystem

LEPAQ, connected.

LEPAQ runs queues and ordering for expos, food festivals, cafés and restaurants. It remains its own operational system — and the verified business and customer intelligence it produces can flow into MAHRA, with its source preserved.

LEPAQQueue & ordering
Queue activityLive operations
Verified salesCompleted, confirmed
Customer intelligenceWho returned, who's new
MAHRABusiness intelligence
  • LEPAQ stays its own system
  • MAHRA consumes verified intelligence
  • Source attribution preserved

Built around your business

The same platform, shaped to how you actually operate.

    Illustrative scenarios.

    Control

    AI where it helps. Control where it matters.

    MAHRA is not left to run your business on its own. The parts that must be exact are handled by rules, and the parts that carry risk wait for a person.

    Human takeoverAny staff member can step into a conversation and the assistant stands down.
    Approval before sensitive actionsCampaigns, quotations and outbound messages wait for a decision.
    Deterministic operational rulesPrices, totals, expiry and order state are computed, not generated.
    PermissionsStaff see what their role requires.
    Branch accessAccess follows the branch a person works in.
    AuditabilityActions are recorded so a decision can be traced back.

    Channels

    One platform, multiple channels.

    WhatsAppConnectedCustomer conversations, order intake, campaigns
    TelegramConnectedCustomer conversations and order intake
    LEPAQConnectedVerified queue, sales and customer intelligence
    More integrationsComingMore integrations coming

    From conversation to intelligence

    One message. Six things happen.

    Follow a single customer conversation as it becomes a record, then a profile, then a decision on an owner's screen.

    1. 01

      A customer messages on WhatsApp

      “Ada stock yang size M? Boleh order 2.”

    2. 02

      MAHRA understands the request

      Product identified, size matched against live stock, quantity read from the message.

    3. 03

      An order is created

      #ORD-2481 · 2 items · BND 34.00 · Pending

    4. 04

      The customer profile updates

      Third order in two months. Segment moves from New to Returning.

    5. 05

      Business Pulse updates

      Orders today 18 → 19 · Sales today BND 1,240 → 1,274

    6. 06

      The owner receives an insight

      “Nur has now ordered three times in eight weeks. Worth a follow-up on the service she asked about but never booked.”

    Illustrative walkthrough with demo values.

    Pricing

    Two packages. Add what you need.

    MAHRA Starter

    BND39/month

    The operating core.

    • Customer Automation
    • Order Management
    • Bookings & Appointments
    Start with MAHRA

    Most complete

    MAHRA Business AI

    BND79/month

    Everything in Starter, plus the intelligence layer.

    • Everything in Starter
    • Owner Assistant
    • Business Insights — Morning Brief, Priority Queue, Business Pulse
    Choose Business AI

    Add-ons

    Customer Intelligence+ BND 20/month
    Marketing Campaigns+ BND 30/month
    Quotations & Follow-up+ BND 20/month
    Multi-BranchContact us — based on branch requirements

    How MAHRA is built

    Operational control, described plainly.

    • Business data isolationEach business's data is kept to that business.
    • PermissionsRoles determine what a person can see and do.
    • Controlled integrationsChannels and connected systems are configured, not open-ended.
    • Approval workflowsSensitive actions require a person's decision.
    • Secure credential handlingIntegration credentials are stored and used, never exposed in the product.
    • Audit-aware architectureActions are recorded so they can be reviewed later.

    Run your business with more clarity.

    Let MAHRA handle the information so you can focus on the decisions.

    Book a Demo